User Content: What's The BIG IKEA?

The Swedish Giant IKEA has been in Belfast for over a year now and despite it's opening being a damp squib, it appears to be trading well, but the store has also upset a number of people and I am one of them.

Ikea in Belfast has apparently now introduced a policy of checking your goods once they're legally yours. In posters I could only find on view beyond the till points, Ikea call the 'stops' - 'Receipts Checked' and ask customers to help them improve their service by making sure you have been correctly charged. Is it the job of customers to help a company improve by using what appears to be a legal form of 'stop and search'? Is there the potential to have your character impugned by gossiping onlookers, to benefit a company using a policy more akin to controlling shop-lifters? What are your rights in refusing to co-operate or in refusing access to the company to view either your receipts or goods? The posters don't tell you!

This is just the latest policy to annoy some shoppers at the Belfast branch of Ikea. The companies decision to change the price of its cheap breakfast is just another example. Customers arriving at the store, were greeted with poster after poster of the 93p breakfast, yet when they arrived in store the company refused to honour its advertising. For nearly two month IKEA in Belfast advertised this Breakfast at 93p both inside and outside the store, but repeatedly refused to honour this price. WHAT'S THE BIG IKEA?

Last Amended 11th July 2009